FAQ

 

Where are you located? Do you have a store front?

We work out of a commissary kitchen at 1245 Glen Drive in Vancouver. We do not have a storefront at this time but are working to expand. When placing an order, you will have the option to either have your doughnuts delivered straight to your door or pick up directly from us (all pick-ups must be pre-ordered)!

Where do you deliver to? Delivery fees?

Our delivery route has been recently updated to the Vancouver area only. We no longer deliver to Langley, Surrey, Abbotsford or outside our delivery map that is located on the “Delivery” tab on our site. Our delivery fee is a flat rate of $5.25 for all locations within our delivery zone. If you are outside of the delivery zone and wish to order you are welcome to pick up at our kitchen or at one of our many pick up locations along metro Vancouver.


How much notice do you require?

Due to our high volume of orders, we require at least 24 hours notice on all orders placed. You can always email us at dippeddoughco@gmail.com if you have any questions regarding an upcoming order or to see if we can squeeze you in sooner than later!

Do you cater large events?

We totally do! For large orders, we love as much notice as possible so that we can clear our schedule and dedicate our day to making your doughnuts the absolute best they can be! Wether you need 100 doughnuts for an office meeting or 300 doughnuts for a wedding, we’ve got you covered! Just send us an email at dippeddoughco@gmail.com and we’ll chat all about it!

Any other questions?

If you have any other questions or concerns please email us at dippeddoughco@gmail.com. Thank you!